We do not trade on our limited edition and sale items.
For all return requests, we invite customers to contact us This email address is being protected from spambots. You need JavaScript enabled to view it. before proceeding with the shipment to be informed of international procedures.
Pop-up sales items, sale items cannot be returned.
We only refund or exchange outfits with a problem of alterations, sewing fault or damaged fabric or with a defect.
Under no circumstances will we reimburse for any other reason.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved for a refund, your refund will be processed and a credit will be automatically applied to your original payment method, with a certain delay In the event that your refund is not approved, a discount equivalent to the sum of the returned items will be offered for an additional purchase.
Contact Us
For press, pr/media and magazine styling requests This email address is being protected from spambots. You need JavaScript enabled to view it. Customer.
Service For questions about your order or shipping: This email address is being protected from spambots. You need JavaScript enabled to view it. For questions about the online store and other requests: fill out this form